We take every complaint seriously. Here's how to reach our Grievance Officer.
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address any concerns you may have regarding your purchase or our services.
Name: Abhijeet Hemant Awagadhe
Designation: Grievance Officer
Email: grievance@awaghade.com
Phone: +91 8225998071
Address:
AH Awaghade Enterprises
103, 1st Floor Akashdeep Complex
Sapna Sangeeta Road
Indore, Madhya Pradesh – 452001
Working Hours: Monday to Saturday, 10 AM to 7 PM IST
To help us resolve your grievance quickly, please include:
If you are not satisfied with the resolution provided, or if we fail to respond within the stipulated timelines, you may escalate the matter to the National Consumer Helpline at consumerhelpline.gov.in or by calling 1915 (toll-free).
For data protection concerns, you may also approach the Data Protection Board of India established under the Digital Personal Data Protection Act, 2023.
For general customer support queries that are not complaints or grievances (e.g., order status, product questions, sizing), please contact our customer care team: